Villageplan Receives 2022 Best of Home Care® – Employer of Choice Award


Spokane & Tacoma – Villageplan announced today that it has received the 2022 Best of Home Care – Employer of Choice Award from Home Care Pulse. The Employer of Choice Award is granted only to the top-ranking home care providers, based on caregiver satisfaction scores gathered by Home Care Pulse, an independent satisfaction research firm for home care. Villageplan is recognized among the best employers of in-home caregivers in the region.

“We’re excited to congratulate Villageplan for their well-deserved achievement: earning the Best of Home Care – Employer of Choice Award,” says Todd Austin, President of Home Care Pulse. “Since this award is based on employee feedback, it shows the dedication Villageplan has to providing their employees with a great working experience, ensuring clients have well-trained, compassionate caregivers.” 

Best of Home Care – Employer of Choice award-winning providers work with Home Care Pulse to gather feedback from their caregivers via live phone interviews each month. Because Home Care Pulse is an independent company, it is able to collect honest and unbiased feedback.

We are so happy & grateful that our offices on both sides of Washington have been recognized by Home Care Pulse as, top-ranking Home Care employers.  We are blessed to have amazing, considerate, kind team members, who truly care about our clients and each other!! ” says Jen Ama, President of Villageplan.

“At Home Care Pulse, our mission is to help home care businesses create an experience that goes beyond client and caregiver expectations,” says Todd Austin, President of Home Care Pulse. “When we see agencies like Villagelan that provide a truly outstanding employment experience, we know we’re on the right track. Villageplan has worked extremely hard to provide high-quality care and employment, and their work hasn’t gone unnoticed. This award allows them to provide proof of quality to potential clients and caregivers.” 

To find out more about Villageplan’s commitment to excellence, please visit or call 1-866-540-1498.

About Villageplan

Villageplan has over 30 years of industry experience, providing clients with the highest quality of care and customer service.  We believe that exceptional care begins with hiring exceptional employees!  Villageplan is proud to have received continuous awards spanning over a decade and recognize that our caregivers and staff are the reasons why we are able to do what we do. At Villageplan, you are treated with respect and care in an inclusive and diverse environment, where you are encouraged to develop new skills that allow you to provide the best care to our clients!

Villageplan was founded in 2014. Villageplan acquired Sound Options (Tacoma/Seattle) and Family First Senior Care(Spokane) in 2018 and 2019 and since that time has become the premiere provider of Care Management, Counseling and Home Care services in the Pacific Northwest.  

Our Mission is to provide trusted advocates and expert direction to families navigating complex and age-related challenges.  Our personalized service give families access to the world’s leading care experts to help manage the challenges of caring for a loved one.  

About Home Care Pulse

Home Care Pulse leads the home care industry in experience management, online training, and review management. Through its Care Intelligence Platform, HCP empowers home care providers to attract and retain caregivers even during a historic caregiver shortage. HCP also conducts the annual Home Care Benchmarking Study, the most comprehensive survey of home care providers in North America and administers the annual Best of Home Care awards to agencies that achieve best-in-class client and caregiver satisfaction scores. For more information, visit

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